Last updated on September 5, 2025.
Hi there, we’re Surgitech Hospital, and welcome to our privacy policy, which also applies to our customers.
This policy sets out how we handle your personal information if you’re a Surgitech Hospital user or visitor to our site.
Surgitech Hospital (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By using our website or receiving services from us, you consent to the practices described in this Policy.
1. Information We Collect
We may collect information in the following ways:
a) Personal Information You Provide
We collect personal information that you voluntarily provide when you interact with us, for example:
- Name
- Date of birth
- Contact information (address, email, phone number)
- Health/medical information relevant to diagnosis, treatment, or consultation
- Insurance or payment information
- Appointment history
- Any other information you provide in forms or communications
b) Automatically Collected Information
When you use our website, we may collect certain information automatically:
- IP address
- Browser type and version
- Device information (computer, mobile, tablet)
- Pages you visit, time spent, clicks, navigation paths
- Cookies, usage logs, analytics data
c) From Third Parties
We may receive information about you from third parties if you consent or if permitted by law. For example:
- Referrals (from doctors or other hospitals)
- Insurance providers
- Other healthcare providers
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide medical services, treatments, consultations, diagnostics etc.
- To schedule and manage appointments
- To communicate with you (e.g. reminders, notices, follow-ups)
- To process payments and insurance claims
- To improve our services, website, and user experience
- For record-keeping and administrative purposes
- To comply with legal, regulatory, or professional obligations
- For internal analytics and quality control
3. Legal Basis for Processing (if applicable)
Where required by law, we will process your personal data only with your consent, or as necessary for:
- Performing our contract with you
- Complying with legal obligations
- Protecting your vital interests
- Pursuing our legitimate interests, provided your rights do not override them
4. Data Sharing & Disclosure
We may share your information with:
- Our staff, doctors, nurses, and other healthcare professionals involved in your care
- Billing, insurance, or payment processors
- Third-party service providers who assist us (e.g. IT, hosting, analytics), under confidentiality obligations
- Regulatory, legal, or government authorities when required by law
- In case of emergency, or to protect life, safety, or public health
We do not sell your personal information to third parties for marketing or unrelated purposes without your explicit consent.
5. Security of Information
We take reasonable and appropriate technical, physical, and administrative measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure servers
- Encryption of sensitive information
- Access controls and restricted permissions
- Regular security assessments
6. Data Retention
We retain your personal and medical data only as long as necessary for the purposes described in this Policy, or as required by law. When no longer required, we will securely delete or anonymize your data.
7. Your Rights
Depending on applicable laws, you may have the following rights with respect to your personal data:
- The right to access your personal information that we hold
- The right to request correction of inaccurate or incomplete data
- The right to request deletion or erasure of your data (subject to legal or medical requirements)
- The right to withdraw consent (where data processing is based on consent)
- The right to object to certain processing
- The right to data portability (if applicable)
To exercise any of these rights, please contact us using the details below.
8. Cookies and Tracking Technologies
We use cookies, web analytics, and similar technologies to:
- Improve and personalize your user experience
- Monitor website usage
- Remember your preferences
You may choose to disable cookies via your browser settings, but note that some website features might not function properly if cookies are disabled.
9. Children’s Privacy
If applicable: Our services are not directed to children under [age, e.g. 18]. We do not knowingly collect personal information from children without parental consent. If you believe we have collected data from a child improperly, please contact us, and we will take appropriate action.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective as of the “Last Updated” date above. We encourage you to review this page periodically. If changes are material, we will notify you via the website or by other appropriate means.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can reach us at:
Surgitech Hospital
Survey No. 95, Plot No.-1, Plot No.-3, Brahmani Road, Wani, District Yavatmal, Maharashtra – 445304
Phone: +91 860 5555 180
Email: surgitechh@gmail.com.